As the leader in global positioning satellite technology, Garmin charted a course for worldwide success yet was stuck with outdated spreadsheets and manual expense reporting processes. Expenses were burdensome for Garmin’s accounts payable team, and employees had to endure lengthy delays and paperwork just to be reimbursed for business expenses they had already incurred out of pocket. Making the process easier for its associates was a major reason behind making a change, and in 2014 Garmin turned to Certify for help.
GARMIN EXPENSE MANAGEMENT CHALLENGES
- Inefficient, manual paper-based expense management process
- Accounts payable staff mired in lower-value administrative tasks
- Reimbursement delays for out-of-pocket employee expenses