We’re in the midst of two major post-COVID workplace trends. After an almost complete shutdown and several false starts, business travel is seeing sustained month-on-month growth and we’ve now exceeded the threshold of 50% of pre-pandemic booking levels. At the same time, the much-touted Great Resignation is driving major employee churn, requiring organisations to continually adapt and deliver the best possible environment to their teams.
At the convergence of these two trends is organisations' approach to business travel. Corporate travel leaders need to constantly review their programs to give their teams the best possible experience. Those who fail to do so could soon see team members defecting to more employee-friendly organisations.
When Emburse and Roadmap came together last year, one of the biggest areas where we found a common vision is a focus on delivering the best possible end-user experience. Emburse’s mission of humanising work really resonated with me, as Roadmap’s mobile travel companion was specifically designed to help people manage every aspect of their trip and make travelling as stress-free as possible.
Given the current market dynamics, the marriage of Emburse and Roadmap makes even more sense, as it enables us to bring solutions to market more quickly, as well as expanding their capabilities throughout Emburse’s 16,000 worldwide customers. This is why I’m delighted to announce the launch of our Emburse Go mobile app, which brings sophisticated, user-friendly trip management capabilities to employees of organizations of all sizes.
Emburse Go is more than just a place to keep track of your airline and hotel bookings. It’s a vital resource for every aspect of your trip, from the moment you walk out of your front door to when you return home. Once an itinerary is sent to Emburse Go from the corporate travel booking solution, any changes will go straight to your phone, whether it’s a minor issue like a gate change, or a major one like a cancellation.
Where things get really cool is when you get to your destination city. Can’t tell the cab driver which hotel to go to? Show them Emburse Go and the information will come right up - in the local language! Wondering where the best local places are to check out when you have some spare time? Just look at the City Guide! Forgot the door code to get into the office? It’s all there.
Emburse Go can also give travellers critical up-to-the-minute safety information on the location by integrating with duty of care data, as well including information such as visa requirements, corporate travel policies and local personal safety information. And not only can it help maintain travellers’ personal health, but also the planet’s health. With more and more companies looking to track and reduce their carbon footprint, Emburse Go provides emissions data based on travel booking data, as well as offering tips for more sustainable travel.
I firmly believe that when an organization truly shows that it cares about the health and well-being of individual travellers, they are more inclined to be good stewards of the corporate brand (and finances!) while on business travel. Employees who feel safer and less stressed when on the road - whether it’s about personal security in an unknown city, or potential flight changes - will be more productive, happier, and will also have a more positive feeling toward the organization.
So if you want to deliver the best possible travel experience and not only keep your employees happy, but keep your employees - period - take a look at how Emburse Go could support your team.