No matter what your business does, regardless of how big or small your company is, there’s one thing we all want more of: simplicity. Let’s face it – we’ve been through a whirlwind over the past two years. From the pandemic and Great Reshuffle to looming fears of a recession, change and stress have been omnipresent factors in our lives. But how your employees get their work done shouldn’t add a layer of complication to their day.
While that sounds simple enough, it’s surprising to learn that 70% of workers report software as the most commonly outdated technology at their workplace. That doesn’t just mean more frustration for them – it can also equate to lost time and money for your business. In this same study, employees estimated nearly an hour of each workday was wasted due to technology malfunctioning or moving slowly. At your company, how much would that mean in lost revenue?
Even still, the majority of business software solutions are function-specific and are often only used by a small number of people on a daily basis, leaving just a small pool of experts. Relatively few solutions are used across the organization, and when it comes to expense and invoice automation solutions, you may find that some users submit monthly expenses while many only do so a couple of times a year. So while we strive to offer products and solutions that are incredibly easy to use, having the flexibility to learn (or re-learn), when you and your users need it, will help move things along.
For us, humanizing work is all about removing complications and barriers. We believe in delivering solutions that are not only intuitive but also backed by the highest level of customer service and support. It’s all part of our commitment to putting customers first and creating a superior experience. That’s why I’m delighted to share that we’ve launched Emburse Academy, our all-in-one training resource available to any Emburse customer. Some of the content may seem familiar if you’ve attended a training webinar or used our Help Center. But now, we’ve brought everything together in one spot with added new learning material.
With Emburse Academy, users can learn about our products and solutions at their own pace. We’ve also kept things simple by breaking down learning preferences into these categories:
- Live and on-demand webinars. Watch how it works from start to finish or see the big picture as an introduction.
- Step-by-step instructions and tutorials. Search our written documentation and video tutorials for detailed instructions or for help troubleshooting.
- On-demand courses. Enroll in short, on-demand courses covering advanced topics and learn what you need when you need it.
- Learning maps. Follow the map to master the tasks you need to be successful in our products and, more importantly, your work.
For our current customers, Emburse Academy can be a great resource for training new users or a one-stop shop for finding quick answers. We also highly recommend those going through implementation use Emburse Academy as a tool to learn best practices and to see how the products function best while configuring and setting up accounts.
We’ll continuously be adding new resources and content to Emburse Academy, so make sure to check back often. Visit the Emburse Academy to get started, or contact your customer success manager to learn more.