Slalom gained time to focus on business strategy and global expansion

Challenge

Slalom processed more than 10,000 expense reports from thousands of employees each month, which was daunting to manage with an outdated system. Submitting expense reports was time-consuming, and the approval and reimbursement cycles were lengthy. Frustration showed in the firm’s employee experience surveys where expense reporting received consistently low satisfaction scores.

Slalom began evaluating other solutions, focusing on improving user experience and gaining more advanced capabilities around mobile, system integrations, and analytics. Emburse stood out as the best solution to address their expense management requirements, and services like Emburse Solution Administrator and Emburse Insight Advisor were attractive add-ons to help optimize financial operations.

Emburse solution

After rolling out the solution, Slalom surveyed users, and the response was overwhelmingly positive. Employees are happy to have a modern expense reporting system with user-friendly mobile functionality for easy receipt capture. Approvers love being able to approve expense reports directly via email on any device, which also makes the approval and reimbursement process vastly more efficient.

Emburse helped Slalom employees save significant time that can now be better spent serving their clients. It is estimated that Slalom’s AP team saved four hours in daily tasks and, because of the added efficiencies, deferred the need to increase headcount to support increasing volumes. Built-in policies and custom compliance rules eliminated the need to audit and approve every line item and report, which was the most significant time saver. Receipt collection also improved dramatically, with at least 85% of receipts now collected upon first report submission.

The addition of managed services, Emburse Solution Administrator and Emburse Insight Advisor, helped support the firm's evolution and reporting needs. These services saved Slalom significant operational resources and enabled teams to focus on more strategic matters, like global expansion and scaling for long-term success.

Result

Download the full story detailing how Slalom transformed expense management and drove efficiency.

• Automatically processed 10,000 expense reports per month
• Eliminated 20 hours of manual AP tasks per week, enabling more time to focus on business strategy and global expansion
• Optimized administration and reporting with managed services