Why Mobile-First T&E Matters - And 3 Proven Strategies for Driving Adoption

April 14, 2025

9 min read

Expense management should be simple, seamless, and stress-free. But for too many organizations, fragmented systems and outdated workflows create unnecessary friction. That’s why we’re thrilled to introduce the new Emburse Enterprise mobile app—a unified, intelligent platform that empowers employees and gives finance leaders complete visibility and control, from receipt to reimbursement.

But even the smartest tools need the right strategy behind them to drive adoption—and it starts with showing the value. We’ve got you covered. As business travel picks back up and younger, mobile-first employees join the workforce, here are three proven ways to scale smarter expense management with confidence.

The Case for Mobile-First & Why It’s Important

Today’s workforce is more mobile than ever. Whether you’re traveling for business, approving expenses between meetings, or keeping an eye on company spend, you need a fast, intuitive, and AI-powered solution at your fingertips. Here’s the business case for it:

Meeting the Moment: Demographic Shifts & User Expectations

Gen Z is now fully in the workforce—and they’re reshaping what enterprise software needs to look and feel like. This generation expects mobile-first, consumer-grade tools that fit naturally into their digital lives. In fact, 70% of Gen Z workers look forward to work travel, but 45% say disruptions often impact their experience. That gap is where the right tools make a difference. With an intelligent, mobile T&E platform, organizations can meet these expectations head-on, making it easy for employees to stay focused on work, not paperwork.

Real-Time Visibility Means Real Business Impact

For finance teams, delayed expense submissions lead to a ripple effect of delayed decisions. A mobile-first T&E experience empowers employees to capture receipts and submit expenses the moment they happen—whether from an airport lounge, hotel lobby, or rideshare.

That instant action gives finance teams something just as valuable: real-time visibility into spend. With earlier insights into cash outflows, leaders can forecast more accurately, detect issues faster, and close books with less friction.

Laying the Groundwork for AI-Driven Automation

Mobile apps aren’t just about convenience—they’re a critical data pipeline for automation. The more consistently and accurately receipts are captured on mobile, the more context AI models can leverage to categorize expenses, identify anomalies, and even surface predictive guidance.

Over time, these inputs create a self-optimizing loop where your spend becomes smarter, compliance becomes automatic, and reporting gets sharper.

Reducing Friction Improves Operational Efficiency

Legacy systems often require employees to hold onto receipts, wait until they’re back at a computer, and navigate clunky interfaces to get reimbursed. That’s not just inefficient—it’s a productivity drain.

Time for an upgrade. With a modern, mobile-first T&E platform, employees can scan a receipt from the back of a taxi, approve an expense between meetings, or track spend in real time. That flexibility reduces bottlenecks, accelerates approvals, and creates less back-and-forth between employees and finance teams.

With the new Emburse Enterprise mobile app, you can:

  • Capture receipts instantly with industry-leading AI-powered OCR
  • Automate expense entry and categorization—no more guesswork
  • Submit and approve expenses anytime, anywhere
  • Gain real-time visibility into spending for smarter financial decisions
  • Stay compliant with built-in policy adherence and fraud detection

And the best part? It’s all in one sleek, unified mobile experience.

Key Features That Make Your Life Easier

We didn’t just build another mobile app—we spoke with finance teams across industries to learn what expense management could look like when it works for everyone. And the Emburse Enterprise mobile app brings together everything finance leaders and business travelers asked for: a unified, intuitive, and intelligent experience.

AI-Powered Receipt Capture

Manual entry is a thing of the past. Simply snap a photo of your receipt, and Emburse AI extracts details with over 95% accuracy—including vendor names, amounts, dates, and expense categories. The result? Fewer errors, faster reimbursements, and a more seamless experience for your team.

Cloud Wallet & Digital Archiving

Never lose another receipt. Store and manage all your receipts in one place, with compliance-ready digital archiving to keep you audit-proof. Whether you're in finance or on the road, receipts are accessible from any device, anytime—keeping everyone aligned and protected.

One-Tap Expense Submission & Approvals

Need to submit or approve an expense on the go? With one-tap workflows, users can review, submit, and approve reports in seconds. This dramatically reduces approval cycle times, minimizes internal friction, and keeps business moving—no more waiting.

Designed for Global Teams

Your workforce is global. Now your T&E app is, too. The Emburse Enterprise app supports over 35 languages, adapts to local tax regulations, and ensures compliance across geographies. Whether your teams are in Tokyo, Toronto, or Berlin, they’ll have the same powerful, consistent experience. With multi-language support (35+ languages) and enhanced global compliance, your entire team can use the app, no matter where they are.

Real-Time Spend Insights

Gain instant visibility into corporate spend with real-time reporting, helping finance teams make smarter decisions—fast.

Change Management: Ensuring a Smooth Transition for Your Team

Even with all these exciting features, successful adoption depends on how well your team embraces the new app. Here’s how to make the transition seamless:

1. Communicate the Benefits Clearly

Employees need to understand why the switch is happening and how it benefits them. Frame the new app as a solution to their everyday frustrations, like lost receipts and time-consuming manual entry.

Example: “Submitting expenses is now as easy as taking a photo—no more manual data entry, no more lost receipts!”

2. Make Downloading & Access Simple

📲 Existing users: The app will update automatically in April 2025. 🔍 New users: They can find it by searching "Emburse Enterprise" in the app store.

Consider sending out step-by-step guides or short training videos to help employees get started quickly.

3. Address Digital Adoption Barriers

While Gen Z is known as a digital-native generation, only 60% are fully comfortable using AI for travel and expense tasks—compared to 66% of Millennials. This means comfort with AI isn’t just about age—it’s about experience.

  • Offer training and support for employees who are hesitant about using AI-driven tools.
  • Reassure employees that human support is still available when they need it—just like 70% of business travelers prefer.

4. Encourage Early Adoption & Peer Influence

Empower early adopters within your organization—finance team members, road warriors, and tech-savvy employees—to champion the new app. Their positive experiences can encourage widespread adoption.

Consider running a short internal campaign with incentives like: 🎉 “First 100 employees to submit an expense in the new app get a coffee gift card!”

What’s Next? Even More Innovation Ahead

This new Emburse Enterprise mobile app is just the beginning. In 2025, we’re rolling out even more powerful AI-driven features, including:

  • Enhanced AI policy compliance checks to flag non-compliant spending before it happens
  • Advanced fraud detection to identify duplicate receipts and risky transactions
  • Intelligent vendor normalization & benchmarking for better financial insights

We’re building a mobile-first future for effortless, accurate, and intelligent expense management.

Ready to Experience the Future of Expense Management?

The Emburse Enterprise mobile app launches globally in April 2025.

  • Existing users: Your app will update automatically.
  • New users: Simply search "Emburse Enterprise" in your app store to download.

Don’t settle for outdated expense tools. Upgrade to Emburse Enterprise and make expense management effortless.