SPIN automated processes and increased spending controls

Challenge

SPIN selected Emburse’s expense and invoice enterprise solutions, along with Emburse Cards, to centralize and automate previously manual processes. However, upon completing implementation finance felt unprepared to roll out the solutions as they faced resistance from users opposed to learning a new software. They also realized there were additional areas for optimization and other customizations they wanted to add.

They turned to Emburse Adopt to assist with system updates, training, and change management to ensure a successful rollout.

Emburse Solution

The Emburse Adopt program empowered SPIN to reevaluate their solution configurations and make updates to optimize their workflows. According to Chris Conte, Controller at SPIN, as they rolled out Emburse, finance gained confidence in administering the system and training users, and users who adopted the solution shared positive feedback. “Despite our internal challenges with change management, we are lightyears ahead of where we were before partnering with Emburse Adopt.”

SPIN now has spending controls and visibility that they did not have previously. Emburse Cards enabled finance to set spending limits and empowered users to take accountability of their purchases. Adding Emburse integrations with Amazon Business and SPIN’s HR system enabled automatic receipt feeds and approval routing updates, respectively. Built-in rules automatically enforced policy compliance and provided a digital audit trail, resulting in significant time savings for finance. Now the team can pull detailed reporting showing how grants were spent and make the case for additional funding.

"I would recommend the Emburse Adopt program to any organization that needs additional training or change management support, regardless of where they are in their journey with Emburse.”

SPIN automated processes and increased spending controls

Challenge

Emburse Solution

Chris Conte

Controller

Result